Privacy Policy
YOUR TRUST MATTERS HERE
Last Updated: September 7, 2026
Soverra Travel (“Soverra,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit soverratravel.com (the “Website”), purchase or inquire about our services, complete a questionnaire or form, subscribe to our communications, schedule a consultation, or otherwise interact with Soverra.
By using our Website or providing information to us, you acknowledge the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Telephone number
Billing and contact information
Travel dates and destinations
Travel preferences, interests, and priorities
Accommodation, dining, activity, and transportation preferences
Information about travelers included in your trip
Special occasion information
Budget preferences
Responses submitted through our travel questionnaires, inquiry forms, or other forms
Appointment and consultation information
Communications you send to us
Other information you choose to provide in connection with our travel planning services
When you purchase a service, payment information may be collected and processed by our third-party payment processor. Soverra does not generally receive or store your complete payment card information.
We may also automatically receive certain technical information when you visit our Website, such as your IP address, browser type, device information, referring website, pages visited, interactions with the Website, and approximate geographic information.
1. INFORMATION WE COLLECT
2. HOW WE COLLECT INFORMATION
We may collect information when you:
Browse or interact with our Website
Purchase a Soverra service
Complete a travel questionnaire or inquiry form
Request a custom quote
Schedule a consultation or appointment
Subscribe to our email communications
Contact us by email or through the Website
Click certain links or interact with features on our Website
Otherwise voluntarily provide information to us
Certain information may also be collected automatically through cookies, analytics technologies, and the platforms and service providers used to operate our Website.
3. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
Provide and personalize our travel planning and itinerary services
Research and curate recommendations based on your travel preferences
Prepare personalized itineraries, destination recommendations, and related materials
Communicate with you about your purchase, inquiry, questionnaire, consultation, or itinerary
Schedule and manage consultations
Process transactions and administer purchased services
Respond to questions and customer service requests
Send newsletters, destination inspiration, company updates, and marketing communications when you have chosen to receive them
Improve our Website, services, content, and customer experience
Understand how visitors use and interact with our Website
Maintain business and transaction records
Prevent fraud, misuse, or security incidents
Comply with applicable legal and regulatory requirements
We do not use information submitted through your private travel questionnaire for unrelated public or promotional purposes without your permission.
4. TRAVEL QUESTIONNAIRES AND CLIENT INFORMATION
Soverra's personalized planning services may require clients to provide information about their travel preferences, plans, interests, and other travelers.
We use this information for the purpose of researching, developing, and delivering your Soverra itinerary and providing related client services.
Please avoid submitting highly sensitive information that is not necessary for us to plan your journey, including Social Security numbers, complete payment card numbers, account passwords, or similar confidential credentials.
If information regarding another traveler is provided to Soverra, you represent that you are authorized to provide that information for purposes related to the requested travel planning services.
5. COOKIES AND WEBSITE ANALYTICS
Our Website is hosted by Squarespace. Squarespace and other service providers may use cookies and similar technologies to operate the Website, maintain security, understand Website traffic, and measure how visitors interact with our content.
These technologies may collect information such as browser and device information, IP address, referring pages, pages visited, clicks, interactions, and timestamps.
Some cookies are necessary for the Website to function properly. Other cookies, including analytics and performance cookies, may help us understand how visitors use the Website and improve the Soverra experience.
Where available, you may manage your cookie preferences through our Website's cookie consent tools or through your browser settings.
We use third-party companies and platforms to operate our business and provide services to you. Depending on how you interact with Soverra, these providers may process certain information on our behalf.
These may include providers that support:
Website hosting and analytics
Scheduling and appointments
Payment processing
Email and business communications
Form and questionnaire submissions
Cloud-based document and data storage
Customer communications
Itinerary creation and delivery
Affiliate links and travel-related referrals
These third parties maintain their own privacy practices and policies. We encourage you to review the privacy policies of third-party websites or services before providing information directly to them.
6. THIRD-PARTY SERVICES
7. AFFILIATE LINKS AND THIRD-PARTY TRAVEL PROVIDERS
Soverra may include links to third-party websites, hotels, restaurants, tour operators, experience providers, booking platforms, travel services, or other businesses.
Some links may be affiliate links, meaning Soverra may receive a commission or other compensation if you make a purchase or booking through the link, at no additional cost to you.
When you follow a link to a third-party website, any information you provide to that third party is governed by that party's privacy policy and practices, not this Privacy Policy.
Soverra is not responsible for the privacy, security, or data practices of third-party websites or service providers.
We do not sell your personal information for monetary compensation.
We may disclose information to trusted service providers when reasonably necessary to operate our business, provide our services, process transactions, maintain our Website, communicate with clients, or perform other business functions on our behalf.
We may also disclose information when required by law, regulation, legal process, or governmental request; to enforce our agreements or policies; or when reasonably necessary to protect the rights, property, security, or safety of Soverra, our clients, or others.
If Soverra is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
8. HOW WE SHARE INFORMATION
If you subscribe to Soverra emails, we may send you destination inspiration, travel recommendations, new guide announcements, company updates, promotions, and other communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
We may still send transactional or service-related communications when necessary to fulfill a purchase, respond to an inquiry, deliver an itinerary, or otherwise provide a service you requested.
9. EMAIL COMMUNICATIONS
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with applicable legal, accounting, and regulatory obligations.
Retention periods may vary depending on the nature of the information and our relationship with you.
When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
10. DATA RETENTION
We take reasonable administrative, technical, and organizational measures intended to protect the personal information entrusted to us.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
11. DATA SECURITY
12. YOUR PRIVACY CHOICES AND RIGHTS
Depending on where you reside and applicable law, you may have certain rights regarding your personal information, which may include the right to:
Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how your personal information is used or disclosed
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Exercise other privacy rights available under applicable law
We will not discriminate against you for exercising privacy rights provided by applicable law.
To submit a privacy-related request, contact us using the information provided below. We may need to verify your identity before fulfilling certain requests.
California residents may have additional rights regarding their personal information under applicable California privacy laws.
Depending on whether a particular law applies to Soverra, these rights may include requesting access to, correction of, or deletion of certain personal information and obtaining information regarding certain disclosures or uses of personal information.
Soverra does not sell personal information for monetary compensation.
California residents wishing to submit a privacy request may contact us at the email address listed below.
13. CALIFORNIA PRIVACY
Our Website may be accessible to visitors outside the United States. If you access our Website or provide information from another country, your information may be transferred to, processed, or stored in the United States or other jurisdictions where our service providers operate.
Privacy and data protection laws in those jurisdictions may differ from those in your country of residence.
Where required by applicable law, we will process personal information in accordance with applicable data protection requirements.
14. INTERNATIONAL VISITORS
Soverra's Website and services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 through the Website. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Travel information about a child may be provided by a parent or guardian when reasonably necessary for the planning of a family or group journey.
15. CHILDREN'S PRIVACY
Our Website and itineraries may contain links to websites that are not owned or controlled by Soverra.
We are not responsible for the content, security, availability, or privacy practices of those websites. Your interactions with third-party websites are governed by their respective terms and privacy policies.
16. THIRD-PARTY LINKS
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our business, Website, services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
Your continued use of the Website following an update constitutes acknowledgment of the revised Privacy Policy to the extent permitted by applicable law.
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
Soverra Travel
Email: hello@soverratravel.com
Website: soverratravel.com
© 2026 Soverra Travel. All rights reserved.